Narrative Renew Therapy Privacy Policy

This privacy policy outlines how Narrative Renew Therapy ("we," "our," or "us") collects, uses, protects, and discloses the personal information of users ("you" or "users") visiting our website and Facebook content.

We are committed to maintaining the privacy and confidentiality of all information provided to us. Please read this privacy policy carefully to understand our practices regarding your personal information.

Information We Collect

1.1 Personal Information: When you use our website or interact with our Facebook page, we may collect personal information, including but not limited to names, email addresses, phone numbers, and any other information you voluntarily provide to us.

1.2 Usage Data: We may collect non-personally identifiable information such as your IP address, browser type, referring/exit pages, and operating system. We use this data to analyze trends, administer the site, track users' movements, and gather demographic information.

Use of Information

2.1 Providing Services: We may use your personal information to provide you with counseling services and related support, including scheduling appointments, sending relevant information, and responding to inquiries or requests.

2.2 Communication: We may use your personal information to communicate with you about our services, updates, promotions, or other relevant information. You can choose to opt-out of receiving such communications at any time.

2.3 Improving Services: We may use your information to analyze and improve our services, website, and Facebook page based on user feedback and preferences.

Information Sharing

3.1 Third-Party Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, managing appointments, conducting surveys, or analyzing client data. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or the rights of others, prevent fraud, or ensure the safety of our users.

3.3 Consent: We will obtain your consent before sharing your personal information with third parties for purposes other than those mentioned in this privacy policy.

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website and Facebook content may contain links to third-party websites or resources. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and Facebook page. These technologies allow us to collect and store information about your preferences and activities. You can modify your browser settings to disable cookies or receive alerts when cookies are being sent. Please note that some features of our website may not function properly without cookies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

Updates to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Your continued use of our website and Facebook page after the posting of any modifications constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns at [email protected]